The closing date is 01 September 2026
Salary: £66,582 to £77,368 a year pa
Job summary
The Head of Service for Community Nursing (CN) is a senior operational leader responsible for the strategic, operational, and performance management of CN services across NHFT.
The post holder will lead delivery of safe, high-quality, and responsive services that support quality workforce performance and governance across neighbourhood based community teams ensuring compliance with contractual , and financial workforce requirements.
Working closely with the Assistant Director, Director, and Head of Nursing & AHPs, the role provides visible leadership across multidisciplinary teams and system partners to deliver Community Nursing care pathways aligned to national and local priorities.
The post holder will also lead service transformation, service strategy workforce development, and pathway redesign to meet increasing demand and system pressures.
Main duties of the job
Lead operational delivery of CN services, ensuring achievement of performance targets
Hold accountability for financial performance, budget control, and delivery of cost improvement programmes
Accountable for delivery of CN performance across the care delivery pathway
Lead demand and capacity planning , caseload modelling and neighbourhood integration.
Ensure delivery of high standards of clinical quality, patient safety, and risk management
Lead workforce planning, ensuring safe staffing levels
Develop and implement service strategies, business plans, and transformation programmes
Lead service redesign and pathway development to improve patient flow, capacity, and outcomes
Oversee escalation processes, surge responses , business continuity, winter resilience planning and mobilisation .
Represent Community Nursing at system level and ensure strengthened working with GP’s , social care , voluntary sector , acute partners . Build relationships with primary care
Ensure robust governance, escalation, and risk management processes are in place
Lead on performance monitoring, reporting, and continuous improvement
Please note this is not an exhaustive list of duties and responsibilities of the post. The post holder may be required to undertake other duties as may reasonably be required commensurate with the grade and/or hours of work at the post holders initial place of work or at any other of the Trust’s establishments.
Person Specification
Knowledge and experience
Essential
- . Significant senior management experience across complex healthcare services
- . Proven experience of operational, financial, and performance management
- . Experience of leading service transformation and change programmes
- . Demonstrable experience managing and developing staff and multidisciplinary teams
- . Experience of working with system partners across health and social care
- . Experience of preparing and presenting reports to senior forums
Desirable
- . Experience in Urgent Community Response or community services
- . Experience of system-level working (ICS/ICB)
- . Postgraduate qualification in leadership or management
Behaviours and values
Essential
- . Demonstrates inclusive, compassionate, and visible leadership
- . Demonstrates resilience and adaptability in a fast-paced environment
- . Promotes a positive, open, and learning culture
Desirable
- . Evidence of leading cultural change and staff engagement initiatives
- . Experience of embedding equality, diversity, and inclusion in service delivery
Skills and abilities
Essential
- . Excellent communication and influencing skills, including negotiation at senior level
- . Ability to manage competing priorities and deliver under pressure
- . Skilled in service planning, business case development, and transformation delivery
- . Ability to manage risk and make sound judgements in high-risk situations
- . Advanced IT and analytical skills to support reporting and performance management
- . Ability to analyse and interpret complex performance and financial data
Desirable
- . Experience of digital transformation or innovation in service delivery
- . Advanced facilitation and stakeholder engagement skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).